Who we are
Intelli at A Glance
Intelli Group is a specialized IT consulting firm, focusing on Telecom, Financial, Manufacturing and Services sector. Based on our vast experience and strong business know-how we deliver market leading software solutions to the largest organizations in Telecommunications and Financial Services in South East Europe, Middle East and North Africa. The expertise of Intelli and its proven success record in delivering complex projects for enterprise customers with the highest customer satisfaction levels possible, allows Intelli to act as a Trusted Advisor that delivers quantifiable benefits for its customer base,
Intelli offers a complete solutions portfolio to meet the incremental needs of any banking, financial, telecommunication and services organization, such as Back-office automations, paperless business, debt collections, financial management, lending, knowledge management, service operations, asset management and loyalty management.
Strong International Partnerships
We are focused on establishing long-term Partnerships with leading global SW providers that can generate significant value to our customer base. We invest heavily in technology adoption and readiness thus supporting the local markets.
Building also a strong partners network to SE Europe and MEA help us to expand our powerful products portfolio to these special markets.
Intelli staff accumulates a wealth of professional experience from the largest multinational firms. The company consultants’ academic background combines both technical and business disciplines, with most of them holding M.Sc. degrees in Business Administration, Economics, Computer Science or PhD degrees in CS. Our people are our most valuable asset and we continuously strive to recruit and keep the best of them, treating them as internal customers.
Intelli values determine what’s important to us as a company. What we do and how we work is distinctly based on those values that can be summarised to the following points:
To ensure that all customers are getting what they pay for and provide all customers with the best quality products and services that are consistent with their needs.
To analyze our working relationships with our customers and try to enhance the way we deliver services, follow up with preventive actions, identify processes that require improvement and implement necessary changes to achieve them.
To conduct all business in an ethical and professional manner sensitive to employees, business community and society values.
Our operations are based on the following principles:
- Strong client focus that is the cornerstone of our operational practice
- Full understanding of the client needs
- Clear communication with the client from the beginning of the project
- Working against an agreed time schedule
- Delivering our projects with the highest security. You can read more about our Information Security Policy here
- Full after sale support, following the completion of each project
Our operating practice and philosophy is described in five separate levels.
- Understanding client needs and requirements and determining INTELLI role from the beginning of the project
- Establishing continuous communications with the client, so that every step is jointly agreed and accepted
- Sticking to agreed deadlines and budgets
- Ensuring that the quality of our work cannot be compromised, guaranteeing that top notch support is maintained at all times
- Ensuring that we stay close to the customer until the successful completion of each project
Our key strengths
Always being reliable to what promised, offered and agreed with each client. It is this reliability that has enhanced the brand name of our firm, by tailoring our products to meet clients' specific needs.
Offering a wide range of competitively priced services and timelines for product / solutions delivery
Consisting of high skilled and qualified personnel who have extensive experience in the fields of software consulting and training services
Full After Sales Support
Providing enterprise products and services, Intelli ensures full after sales support for as long as necessary
At Intelli, responsibility extends to a number of constituencies, including the customers who do business with us, our employees and the community in which we operate. Addressing the needs of these different constituencies represents a growing challenge for businesses today but, we believe, is fundamental to sustained progress. Corporate responsibility is part of our heritage, as professionals and individuals. It is also an integral part of our business strategy.
In this direction, Intelli offers its services and products to a charity and non-profitable organisation every year, offering a hands-on service to those organisations and the people they serve. Moreover, Intelli supports volunteerism among its employees and praises such efforts of people who follow their generous hearts into active service in the community.
Intelli Sollutions S.A. is an Equal Opportunity Employer.
“The simplicity and efficiency of the Asset Management solution are unique and differentiating factors that helped us to proceed in selecting this Product as the main asset management tool in our Group.”Group CIO National Bank of Greece
“The Back Office Pro Automation solution currently deployed in Serbia and is in progress of becoming a Group standard; we will include them in the IT master plan for our South-East European subsidiaries”Customer Care Director VIP Mobile (Telecom Austria Group)
“In 2006, we were the first Bank in Greece to introduce digitalization and automation of our backoffice processes; Intelli provided a leading solution with technological capabilities that fully covered our expectations.”Head of General Services Citibank
“They have a track record and excellent reputation in the market as far as Knowledge Management in Customer Service. Their successful implementation proved this fact.”Director of IT Services OTE Group
“The Back-Office Pro solution provides excellent interfacing capabilities with our own core systems”Customer Care Director MTEL Bulgaria
“The dynamic reallocation of customer’s functionality in SynChordia Debt Management is really unique “Group IT Director Cosmote