1. Introduction

The company under the name “Intelli Solutions S.A.”, having its registered seat at 46, Eleftheriou Venizelou, Kallithea, 17676, Athens, Greece, acts in its capacity as Data Controller of the personal data collected by the means and through the procedures described in detail in the present Privacy Policy. The purpose of this Policy is to determine the terms and conditions under which Intelli Solutions S.A. (hereinafter the “Company”) processes your personal data when you use our website or in the context of our services.


  1. What Personal Data We Collect?

Each time you request the provision of our services, visit our website, contact the Company directly by any means, insert your data in any electronic or hardcopy requests or communication forms, conclude any kind of contract with the Company, provide your services or make use of the services provided by the Company, we collect the following categories of personal data:

  • Business data, such as name, email address, the services, subject, country, and message content, when you request a demo of our Services via the Contact Form or when you address a query to our Company.
  • Financial data, such as bank account number and/or IBAN, when you proceed to any transaction or contractual relationship with the Company.
  • Technical and other information concerning your activity on the website and/or information deriving from the use of the Internet and/or automatically through your browser on your desktop, laptop, tablet, or mobile device such as the IP address, the ISP domain, the type and version of your browser, your operating system, or other information on internet websites you visited. For further information regarding cookies and similar technologies, visit our Cookie Policy.
  • Especially for prospective employees, the personal data collected and further processed include name, contact details, professional experience, education, certificates, skills as well as any other data included in the CV and/or cover letter.


  1. Purposes and Legal Bases for the Processing of your Personal Data

Your above personal data will be processed by us exclusively to meet the following purposes and according to the following legal bases:

  • Contract

We collect personal data when you request a demo of our Services via our website (e.g., Digital Transformation Services, Software Development Services, Business Process Outsourcing) or for the provision of the services you require and wish to receive from us. We also collect your data whenever it is necessary to proceed to any transaction or contractual relationship with you. In addition, with respect to prospective employees, we collect and process the above personal data, which are necessary for the purpose of assessing and evaluating your candidacy.

  • Legitimate Interest

It is in our Company’s legitimate interests to process your personal data to ensure the uninterrupted, proper, and secure operation of our website, maintain backup copies, safeguard business continuity issues, as well as to detect and prevent incidents of fraud. Moreover, it is in our legitimate interests to process your personal data to respond effectively to any request or query you address to us through the contact form of the website. We also process your personal data for the establishment, exercise and/or support of legal claims of the Company and/or the defense of its rights before Courts, Administrative or Judicial Authorities or in the context of an extrajudicial procedure.

  • Consent

If you give your consent for the use of technologies, such as cookies and relevant trackers, your data will be processed according to the Cookie Policy of the website, for security, analysis, personalization purposes. You may change your option regarding cookies at any time and withdraw your consent in accordance with the Cookie Policy of the website. For further information regarding the Company’s Cookie Policy, you may visit this page. Marketing activities regarding new products and/or services rely on recipient’s consent to receive marketing or similar material in his/her contact details (e.g. in his/her social media profile (LinkedIn) and/or his/her email account.

  • Legal Obligation

We process your personal data to comply with the legal obligations arising from the applicable legal framework.


  1. With whom we Share your Personal Data?

Your personal data is collected and further processed by authorized personnel of the Company, with full respect for your privacy. The Company does not provide any third parties with access to your personal data, unless it is necessary for the purposes described in the present Policy. In this context, we may disclose your personal data to the following recipients under specific circumstances:

  • External providers, who support Company’s services and process your personal data on our behalf. In such cases, we conclude data processing agreements with these parties, to ensure the Personal Data is used only for these supporting services and in accordance with this Privacy Policy.
  • Companies supporting and managing the website.
  • Other Group companies with which we cooperate to fulfill the above purposes.
  • External lawyers, experts, technical advisors, consultants etc. if necessary.
  • Any other administrative, judicial, or public authority or in general any natural or legal person to whom, based on law or court decision, derive a relevant obligation or right to disclose such data.


  1. How Long are your Personal Data retained?

Your personal data are retained for as long as it is required for the fulfillment of each processing purpose. Upon fulfilment of this purpose, your personal data will be deleted unless otherwise required under applicable legal and regulatory framework or for the establishment, exercise or defense of legal claims.


  1. Your Rights

In any case, we would like to inform you that, according to the applicable legislation, you may exercise the following rights:

Legal rights Description
Right to be informed The Company is publishing this Privacy Policy to let you know what we do with your personal information. We strive to be transparent about how we use your personal data.
Right to access


You may request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Right to rectification You may request rectification of the personal data that we hold about you. This enables you to correct any incomplete or inaccurate data we hold about you, though we may need to verify the accuracy of the new data you provide.
Right to erasure You may request erasure of your personal data. This enables you to ask us to delete or remove personal data. Note, however, that we may not always be able to satisfy your request of erasure for specific legal reasons which will be communicated to you, if applicable, at the time of your request.
Right to object You have the right to object to the processing of your personal data based on our legitimate interests. Note, however, that we may continue the processing if we have a compelling reason for doing so which will be communicated to you, if applicable, at the time of your request.
Right to restrict processing You may request us to restrict / suspend processing your personal data in certain situations specified in GDPR. This may permit us to store the data but not further process it.
Right to data portability You may request the portability (transfer) of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Right to withdraw consent You may withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.


You can exercise any of the abovementioned rights by submitting a written request to our Company. You can expect a reply to such a request within one (1) month following its receipt by the Company and in any case, by extension, within two (2) additional months, depending on the perplexity of your request or the high volume of requests received.


  1. Right to Lodge a Complaint

In the event that you consider that we have not adequately satisfied your request and the protection of your personal data is affected in any way, you may lodge a complaint through a special web portal to the Hellenic Data Protection Authority (Athens, Kifisias Avenue 1-3, PO Box 115 23 | tel: +30 210 6475600). Detailed instructions for submitting a complaint are provided at web page of the Greek Competent Authority.


  1. What is the contact person for any privacy issues/requests?

For any questions, clarifications or requests regarding the processing of your personal data or the exercise of your rights, please contact the Data Protection Officer:

  • By letter:

46 El Venizelou, 17676, Athens, Greece

  • Via e-mail:



  1. Our Commitments to Security

We take your privacy seriously. We take appropriate technical and organizational measures every day, in accordance with the latest technological standards and applicable legislation, in order to ensure that the processing of your personal data, either by us or by third parties on our behalf, is lawful, appropriate and has the appropriate level of security to prevent any unauthorized or accidental access, editing, deletion, alteration or other use thereof.


  1. Τhird Party Links

Our website may include links to third-party websites or applications. Clicking on those links may allow third parties to collect or share your data. We do not control these third-party websites and applications and are not responsible for their privacy notices. We encourage you to read the privacy notices of third-party sites that you visit.


  1. The Company in its Capacity as Data Processor

Our Company also acts as Data Processor on behalf of its customers in the context of the provision of its services (e.g. for the purposes of idbox™ Digital Onboarding Service), since it processes personal data on behalf of and under the instructions of the respective Data Controller, with whom a Data Processing Agreement is signed. In this context, it is at the discretion of the Data Controller to determine the appropriate legal basis for the lawfulness of the processing of personal data and provide the end users with the necessary information pursuant to the applicable legislation.


  1. Amendments to the Privacy Policy

This Policy is updated when necessary. If there are significant changes in our Policy, we will make reasonable efforts to inform you by any appropriate means. We encourage you to read this Privacy Policy from time to time to stay informed about the processing of your personal data by the Company.